Shipping Policy – piXelmart
Effective Date: 01/04/2025
At piXelmart, we offer both digital services and physical product deliveries (where applicable). Please read our shipping policy carefully before placing an order.
📦 1. Shipping Coverage
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We currently ship across India.
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Some vendors may offer local-only delivery, which will be clearly mentioned on the service/product page.
⏱️ 2. Shipping Timeline
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Digital Services: Delivery as per vendor timeline mentioned on listing page.
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Physical Products: Dispatch within 2–5 business days after order confirmation.
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Estimated delivery: 4–10 business days, depending on location and courier partner.
💰 3. Shipping Charges
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Shipping charges (if applicable) will be clearly shown at checkout.
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Some vendors may offer free shipping on selected products.
🔍 4. Order Tracking
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Once shipped, tracking details will be shared via:
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Email
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WhatsApp
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Dashboard notification (where available)
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❌ 5. Delayed / Failed Delivery
Delivery delays may occur due to:
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Incorrect address details
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Natural disasters, strikes, courier delays
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Customer unavailability at delivery time
In such cases, re-delivery or refund will depend on vendor and courier policy.
🔄 6. Damaged or Incorrect Items
If you receive:
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Damaged product
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Wrong product
Please inform us within 48 hours of delivery with unboxing photos/videos at:
📧 piXelmartLLP@gmail.com
📞 7. Contact Us
For shipping-related queries:
📧 Email: piXelmartLLP@gmail.com
🌐 Website: https://thepixelmart.com